Pre-Order Policy

PRE-ORDER POLICY

We can't provide an exact ship date:

  • Depending on the volume of orders, and your place in line, please be aware that delivery of your product could take up to 4 weeks. We cannot estimate or guarantee a specific ship date. We will ship products the moment they are available. Orders are filled first come first served.

Payment methods:

  • If you use either a credit card or Paypal, we will only pre-authorize your payment, but won't charge you until your product is available. You may see a temporary authorization on your credit card statement or within Paypal, but it is not an actual charge from us.
  • PLEASE NOTE: Even though we do not capture your funds when you order, PayPal may freeze those funds when your order is placed.


Cancellations and refunds:

  • If you decide that you want to cancel your pre-order, please contact us at contact@theshoppenguin.com. Be sure to include your order number.


Please do not combine in-stock and pre-ordered items:

  • If you combine in-stock and pre-ordered items, please be aware that we won't be able to ship until both items are available. Best thing to do is place two separate orders.

What does the order status 'Awaiting Payment' or 'Awaiting Fulfillment' mean?

  • This means that we have captured your payment information, but won't charge you until your item ships.

 

 

(0) Items
Items 0
Subtotal Rs 0.00
To Top